Account
Delete your account
You can delete your Fitmocal account and its data at any time: in the app, or by sending us a request below. Fitmocal is made by SOFTPULSE SOFTWARE DESIGN L.L.C.
In the app
- 1 Open Fitmocal and tap the Settings icon at the top right of any tab.
- 2 Open Account and Privacy.
- 3 Tap Delete my account and confirm. Accounts with a password ask for it. If you signed in with Apple or Google, you may need to sign in again first.
Deletion starts immediately and can’t be undone.
What gets deleted
- Your account and profile, including your goals and targets
- Your workout programs and sessions
- Your meals and meal photos
- Your weight, mood and habit entries
- Your AI coach conversations
- Your device and notification records, and your subscription record
What we keep
- Subscription event records, without your account identifier, for 365 days.
- Technical logs for 14 days.
- Messages you sent us through this website or by email, for as long as needed to answer them and no longer than 12 months.
Before you go
- Deleting your account doesn’t cancel an App Store or Google Play subscription. Cancel it there first.
- Want a copy? Use Export my data in Account and Privacy first.
- Read more in our Privacy Policy.
Request deletion by email
Can’t use the app anymore? Send us a request. We’ll email you to confirm the account is yours, then delete it within 30 days.